Comments on: Cebu Pacific Flight Delays — Is this CHRONIC???

by: Claire

Sun, 16 Nov 2008 14:14:04 +0000

guys, I haven’t really read all your email but just browsed it… I’m supposed to confirm my flight for tomorrow so I went online when I came across this… gosssh, it angers me more to find so many others in my position… anyway, I’d like to know that aside from these emails, did you all really try to make your complaints known to them formally? What action did they take? You see, I have several bad experiences with Cebu Pacific..and still accruing, take note… I;m supposed to make an email regarding my complaints to them when I get back in Manila… would such action be futile? Don’t they really act on those complaints?

by: Marco

Mon, 20 Oct 2008 11:23:46 +0000

I think PAL refund is a breeze! I had my refund just about 30 minutes…

by: freeze

Thu, 25 Sep 2008 14:21:39 +0000

I guess i have no luck with Cebu Pacific, two of my trips were spoiled because of this chronic delays. Now i give up.

our flight was 7 hours delayed last August, read my Story here..

My unbelievable donsol trip In April here.

by: Tentay

Wed, 24 Sep 2008 04:20:06 +0000

hehehe hindi sila delayed, re-timed lang..

yan na trade mark ng cebu pacific.. kaya lang no choice para sa mga sakto lang ang budget.. pero sa kabilang banda hindi din makatao trato nila sa consumers, aba kahit pano nagbayad din tayo ng fuel and surcharges no!!!!

dyos ko po sana wag ma delay ang flight ng family ko manila to hk sa ocotber huhu..kasi promo lang sya 0.00

pero sabi ng sis ko nung nag book ako ng piso for my whole family on time daw flight nila from mnl to sg and sg to manila.. medyo malakas manalangin ata sis ko na wag ma delay..

pero sa lahat ng flights ko sa cebu pac puro retimed ung byahe.. sa tiger oks na oks kaya lang layo pero to be fair with tiger airways minsan ahead sila ng 20 min. sa scheduled arrival.

by: terrey

Tue, 16 Sep 2008 07:35:52 +0000

in all of the 4 flights that i took with Cebu Pacific from BKK to MNL, they were all delayed by at least 1 hour. I should be happy with this since most of the time, they are two hours delayed. As i have to take a subsequent flight to Cebu, one time I was so pissed off that the domestic check-in attendant asked me to pay for 600pesos because I missed my sked flight and had to rebook for the next flight. I had to remind the check in counter personnel that if not for the delayed flight from BKK, i shouldnt have been late.

much more, when i checked-in at the BKK airport, i usually tell the personnel that i want all the luggages check thru to Cebu. I was hoping that should save me and my family some energy on having to extract and carry our luggages and transfer it to the domestic airport (just like what PAL does)but it doesnt happen that way. Check-thru arrangements are just in the papers and nothing much. now i wonder if it would be the same now that Cebu Pacific is leasing the NAIA terminal III. with the fare rates that Cebu Pacific is advertising for the holidays, it’s not much different with PAL. of course PAL would still be expensive by 1T to 2T bahts. no food, cramp seats and very unhelpful stewardees, i will go back flying PAL.