Comments on: The Best Bangus – LZM Restaurant, Cavite

By: Jaded Fork

Jaded Fork — Tue, 25 Aug 2009 02:17:24 +0000

MM, I see this post is from a few years back. Is this place still good? I’m going home this year and was thinking of trying it out…

By: michael reganit

michael reganit — Fri, 10 Jul 2009 02:49:10 +0000

request ko sna ipost lahat ng mga celebrity at VIP na mga custmers dito sa site na to’…mga tga LZM upload nyo nmn mga regular patrons nyo..hehehehe..

By: michael reganit

michael reganit — Fri, 10 Jul 2009 02:47:14 +0000

By: michael reganit

michael reganit — Fri, 10 Jul 2009 02:41:24 +0000

pati ung bulalo miss ko na rin…di na ako nakakain ng bulalo..pero ung bangus xempre alam ko na timplahin kya nagluluto na rin ako sa haws…of course secrets pa rin ung ingredients ako lng ang nakkaalam hehehehe…clueless to us!!

By: michael reganit

michael reganit — Fri, 10 Jul 2009 02:39:55 +0000

minsan drop by ako sa LZM..miss ko na mga co workers ko hehehehee….

By: michael reganit

michael reganit — Fri, 10 Jul 2009 02:38:56 +0000

hehehehe..ill miss my regular customer’s…specially ung malalaking magbigay ng tip…(golfers un!!)Heehehehe…

By: tipat

tipat — Tue, 24 Feb 2009 03:35:00 +0000

You should try their Leche Flan, MM — it’s also good!

By: Michael Reganit

Michael Reganit — Mon, 10 Nov 2008 07:06:46 +0000

yes!!!its true the Boneless bangas one of the best seller…The Bulalo are also deliciuos….LZM keep up the Gud work…

By: Marketman

Marketman — Thu, 22 Feb 2007 03:49:18 +0000

tisayathome, I see your point entirely. It’s amazing how bad business sense and communication skills can really result in more than it has to. If I owned the restaurant, which I don’t, I would immediately return the difference and get the prices in my menus changed… Service does leaving a lot wanting, that is for sure. And charging more for take out is utterly ABSURD…

By: tisayathome

tisayathome — Thu, 22 Feb 2007 03:16:21 +0000

this is a take off from the Shanghai Bistro blog, “what to do when food is good but service sucks?” I am a golf widow on weekends and the only thing that perks me up when my husband is absent on a Saturday (because he is out golfing)is seeing him home carrying a sando bag containing an aluminum wrapped boneless bangus from LZM. He would narrate time and again everytime we would gobble down a full bangus from LZM, how he discovered this hole-in-a-wall through his golfer friends. This scenes happened many times in the past until he shifted golf courses and that started our craving for the best boneless bangus we ever tasted. Until recently when we took a drive to Tagaytay for a Sunday brunch, we excitedly dropped by the main restaurant in Silang to take out the famous bangus. I first looked at the menu to confirm if indeed they were still making the same kind of breaded bonelss bangus that we wanted. When I confirmed the order, we sat down, looked around and told myself that I can never get myself to eat there because the place was not clean enough. So “taking out” their food is the best. The waiter asked us to wait a while because the kitchen still has to prepare the bangus. While waiting, I pulled out a P500 bill to pay for my order. The menu said P220. When my change came and saw that I was given only P260, it was explained politely by the waiter that the price for take-out is P10 higher and that there was a price increase of P10. My husband who couldn’t let this pass told the waiter that he should have told us about this when we first placed the order or upon making the payment. Paying P20 more for something that was well worth it was not the issue. It was the way this restaurant badly communicated to their returning customers that was the problem. The waiter was very apologetic and said he was just following the order of the owner who at that time was in the kitchen. We calmly told him to please tell his boss that they should honor the prices that are stated in their menus. At the very least, tell customers at the onset of the transaction of any changes in the price. When the waiter came back with our order, we asked what the owner said and he merely apologized again. Our discussion with him went on until the owner came out and overheard what we were saying. The old hag, instead of politely explaining and apologizing, demanded for us to give back the bangus and she will return the payment!!! Can you imagine how hungry this entrepreneur is for education on customer service? And all we wanted was to give some constructive criticism so they could improve. And this was the reaction by no less than the owner. My husband threw the poor boneless bangus wrapped in aluminum on the table and we stormed out of the dingy resto in a hurry and swore that we will never ever go back. Poor us, we never got to taste the good old bangus that day. So what to do when food is good and service sucks? My hope it to go back to Tagaytay and visit their branch there hoping that the owner won’t be there to recognize us. Moral of the story is give unsolicited advice only to educated people.