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	Comments on: Intrusive Marketing Tactics &#8211; A major rant!!!	</title>
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		<title>
		By: Blaise		</title>
		<link>https://www.marketmanila.com/archives/intrusive-marketing-tactics-a-major-rant#comment-51063</link>

		<dc:creator><![CDATA[Blaise]]></dc:creator>
		<pubDate>Tue, 14 Aug 2007 09:38:23 +0000</pubDate>
		<guid isPermaLink="false">/?p=197#comment-51063</guid>

					<description><![CDATA[This particular thread practically made me feel insignificant, for what you have guys said that telemarketers are jologs and stupid people. I myself is a telemarketer but I don&#039;t deem  myself to be possessing those distasteful adjectives which you have mentioned above..

But I do understand where you&#039;re coming from, you are very private people that are being harassed and pestered by these &quot;sales&quot; people with their products that otherwise, you really have no interest on. But I do believe that there are salespeople out there (like me ;) ) who strives to give their best in their jobs, that they don&#039;t see their job only as a source of income, and couldn&#039;t wait till the next pay day sort of thing, that if they really have other choices they wouldn&#039;t be doing what they&#039;re doing..

I love my job, there are times that things don&#039;t go well, it all happens to the best of us, but at the end of the day, I look at it not by how many sales call I&#039;ve made but how I&#039;ve dealt with people..

And by the way, I don&#039;t bother getting the personal info of the people I need to make my sales pitch with.. I speak with their secretaries or assistants, kahit na mahirap kausap, kung  bastos kausap, I&#039;m not pushing for it, why would I serve someone who is bastos in the first place? If they give me their personal contacts, I rarely contact them in those either, I usually still speak with their secretaries unless totally urgent..]]></description>
			<content:encoded><![CDATA[<p>This particular thread practically made me feel insignificant, for what you have guys said that telemarketers are jologs and stupid people. I myself is a telemarketer but I don&#8217;t deem  myself to be possessing those distasteful adjectives which you have mentioned above..</p>
<p>But I do understand where you&#8217;re coming from, you are very private people that are being harassed and pestered by these &#8220;sales&#8221; people with their products that otherwise, you really have no interest on. But I do believe that there are salespeople out there (like me ;) ) who strives to give their best in their jobs, that they don&#8217;t see their job only as a source of income, and couldn&#8217;t wait till the next pay day sort of thing, that if they really have other choices they wouldn&#8217;t be doing what they&#8217;re doing..</p>
<p>I love my job, there are times that things don&#8217;t go well, it all happens to the best of us, but at the end of the day, I look at it not by how many sales call I&#8217;ve made but how I&#8217;ve dealt with people..</p>
<p>And by the way, I don&#8217;t bother getting the personal info of the people I need to make my sales pitch with.. I speak with their secretaries or assistants, kahit na mahirap kausap, kung  bastos kausap, I&#8217;m not pushing for it, why would I serve someone who is bastos in the first place? If they give me their personal contacts, I rarely contact them in those either, I usually still speak with their secretaries unless totally urgent..</p>
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		<title>
		By: lucas		</title>
		<link>https://www.marketmanila.com/archives/intrusive-marketing-tactics-a-major-rant#comment-3951</link>

		<dc:creator><![CDATA[lucas]]></dc:creator>
		<pubDate>Tue, 03 Jan 2006 02:24:30 +0000</pubDate>
		<guid isPermaLink="false">/?p=197#comment-3951</guid>

					<description><![CDATA[Just an additional info. I have 2 friends from the U.S. who tried to jointly buy a condo from Serendra while visiting the Phils.. I think Serendra is a joint effort between Ayala Land and Community Innovations. There had been problems with their applications and Serendra salesperson took their time to respond to their problems. Needless to say the time period allowed in their contract for them to finish the application and Serendra would not refund their reservation fee.
I heard from former condo salepeople who are buddies of mine that their main source of income if they could not make the sale is the reservation fee they got. You&#039;ll be fighting tooth and nails to get those back even if it is Serendra&#039;s fault. There should be similar complaints from other Serendra or Ayala Land clients for sure. 
So everybody beware !!!]]></description>
			<content:encoded><![CDATA[<p>Just an additional info. I have 2 friends from the U.S. who tried to jointly buy a condo from Serendra while visiting the Phils.. I think Serendra is a joint effort between Ayala Land and Community Innovations. There had been problems with their applications and Serendra salesperson took their time to respond to their problems. Needless to say the time period allowed in their contract for them to finish the application and Serendra would not refund their reservation fee.<br />
I heard from former condo salepeople who are buddies of mine that their main source of income if they could not make the sale is the reservation fee they got. You&#8217;ll be fighting tooth and nails to get those back even if it is Serendra&#8217;s fault. There should be similar complaints from other Serendra or Ayala Land clients for sure.<br />
So everybody beware !!!</p>
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		<title>
		By: selina		</title>
		<link>https://www.marketmanila.com/archives/intrusive-marketing-tactics-a-major-rant#comment-777</link>

		<dc:creator><![CDATA[selina]]></dc:creator>
		<pubDate>Fri, 08 Jul 2005 13:08:20 +0000</pubDate>
		<guid isPermaLink="false">/?p=197#comment-777</guid>

					<description><![CDATA[sadly, i don&#039;t think there are ways to be protected from intrusions such as these. especially if there&#039;s a record of you floating around out there with very specific contact details. these things can be easily bought, especially in a country like this.

that&#039;s why i&#039;m wary about giving out information to individuals who man credit card booths in malls, hand out real-estate related flyers, accost you while you&#039;re shopping. you know the types. i make sure it stops there. to have them call my home and disturb me is the final straw, and i&#039;d have to say i&#039;d definitely be within my rights to lose my temper if they get too persistent or obtrusive. and these telemarketers fail to see that their efforts actually annoy people to the point they would never want to have anything to do with those individuals, the services or products they offer, or the company they represent. 

best way i&#039;ve found to counter what they do? i just tell them i&#039;m not interested and hang up. if they call again, i disconnect the phone. anyone else whom you want to reach you will find another way to get in touch, such as your mobile. these telemarketers will not ever resort to such means, because it will be more expensive for them.]]></description>
			<content:encoded><![CDATA[<p>sadly, i don&#8217;t think there are ways to be protected from intrusions such as these. especially if there&#8217;s a record of you floating around out there with very specific contact details. these things can be easily bought, especially in a country like this.</p>
<p>that&#8217;s why i&#8217;m wary about giving out information to individuals who man credit card booths in malls, hand out real-estate related flyers, accost you while you&#8217;re shopping. you know the types. i make sure it stops there. to have them call my home and disturb me is the final straw, and i&#8217;d have to say i&#8217;d definitely be within my rights to lose my temper if they get too persistent or obtrusive. and these telemarketers fail to see that their efforts actually annoy people to the point they would never want to have anything to do with those individuals, the services or products they offer, or the company they represent. </p>
<p>best way i&#8217;ve found to counter what they do? i just tell them i&#8217;m not interested and hang up. if they call again, i disconnect the phone. anyone else whom you want to reach you will find another way to get in touch, such as your mobile. these telemarketers will not ever resort to such means, because it will be more expensive for them.</p>
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		<title>
		By: Kevin N		</title>
		<link>https://www.marketmanila.com/archives/intrusive-marketing-tactics-a-major-rant#comment-728</link>

		<dc:creator><![CDATA[Kevin N]]></dc:creator>
		<pubDate>Tue, 05 Jul 2005 07:28:36 +0000</pubDate>
		<guid isPermaLink="false">/?p=197#comment-728</guid>

					<description><![CDATA[Marketman,

After dealing with e-mail spam other unsolicited messages at work, tele-marketing spam comes in. Sheesh!

Do we have a local Do-Not-Call list agency or whatever foundation here in Manila? (or in this lifetime?) :P]]></description>
			<content:encoded><![CDATA[<p>Marketman,</p>
<p>After dealing with e-mail spam other unsolicited messages at work, tele-marketing spam comes in. Sheesh!</p>
<p>Do we have a local Do-Not-Call list agency or whatever foundation here in Manila? (or in this lifetime?) :P</p>
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		<title>
		By: Gigi		</title>
		<link>https://www.marketmanila.com/archives/intrusive-marketing-tactics-a-major-rant#comment-718</link>

		<dc:creator><![CDATA[Gigi]]></dc:creator>
		<pubDate>Tue, 05 Jul 2005 02:29:44 +0000</pubDate>
		<guid isPermaLink="false">/?p=197#comment-718</guid>

					<description><![CDATA[Pay your credit card bill in full and you get calls offering you ANOTHER credit card because you are &quot;SPECIAL&quot; and &quot;PRIVILEGED&quot; as Citibank and Standard Chartered put it. Miss paying it on the due date and you get a call from Citi Loans offering you UNSOLICITED financial assistance. The funny thing is I&#039;m not even a Citibank credit card holder.  Question now is, did I unknowingly slip into the rabbit hole? Is Big Brother watching? 

Telemarketers are like the customary horrible mugs you get as Christmas presents. They don&#039;t make the world a better
place.]]></description>
			<content:encoded><![CDATA[<p>Pay your credit card bill in full and you get calls offering you ANOTHER credit card because you are &#8220;SPECIAL&#8221; and &#8220;PRIVILEGED&#8221; as Citibank and Standard Chartered put it. Miss paying it on the due date and you get a call from Citi Loans offering you UNSOLICITED financial assistance. The funny thing is I&#8217;m not even a Citibank credit card holder.  Question now is, did I unknowingly slip into the rabbit hole? Is Big Brother watching? </p>
<p>Telemarketers are like the customary horrible mugs you get as Christmas presents. They don&#8217;t make the world a better<br />
place.</p>
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		<title>
		By: ANNE		</title>
		<link>https://www.marketmanila.com/archives/intrusive-marketing-tactics-a-major-rant#comment-711</link>

		<dc:creator><![CDATA[ANNE]]></dc:creator>
		<pubDate>Mon, 04 Jul 2005 16:49:46 +0000</pubDate>
		<guid isPermaLink="false">/?p=197#comment-711</guid>

					<description><![CDATA[As i read the comments, i guess there&#039;s no law to control such issue. As mentioned by Wisgal &quot;If you registered for any credit cards with your private lines, there could be some list selling/buying going on. In any case, reputable companies that employ 3rd party sales agents (as these unscrupulous people who have been hounding you obviously are) are usually made to sign very strict outsourcing agreements upholding high quality service standards. Any company worth its name would usually take customer complaints of rude sales agents very seriously.&quot; There are companies really sells personal informations where in this is uncontrolable. As we all know &quot;CALL CENTERS&quot; are booming and this agents who calls for some promotion are being paid and has a QUOTA to reach . Thus, no matter how irrate would be the person they are calling - they&#039;re just doing their job. But of course i didn&#039;t say that to reason out for them. But somehow is how the business works for them. So the CEO&#039;s doesn&#039;t really mind at all that there are lots of complains about invading privacy . Because they don&#039;t really care as long they are making profits out of it.]]></description>
			<content:encoded><![CDATA[<p>As i read the comments, i guess there&#8217;s no law to control such issue. As mentioned by Wisgal &#8220;If you registered for any credit cards with your private lines, there could be some list selling/buying going on. In any case, reputable companies that employ 3rd party sales agents (as these unscrupulous people who have been hounding you obviously are) are usually made to sign very strict outsourcing agreements upholding high quality service standards. Any company worth its name would usually take customer complaints of rude sales agents very seriously.&#8221; There are companies really sells personal informations where in this is uncontrolable. As we all know &#8220;CALL CENTERS&#8221; are booming and this agents who calls for some promotion are being paid and has a QUOTA to reach . Thus, no matter how irrate would be the person they are calling &#8211; they&#8217;re just doing their job. But of course i didn&#8217;t say that to reason out for them. But somehow is how the business works for them. So the CEO&#8217;s doesn&#8217;t really mind at all that there are lots of complains about invading privacy . Because they don&#8217;t really care as long they are making profits out of it.</p>
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		<title>
		By: Marketman		</title>
		<link>https://www.marketmanila.com/archives/intrusive-marketing-tactics-a-major-rant#comment-705</link>

		<dc:creator><![CDATA[Marketman]]></dc:creator>
		<pubDate>Mon, 04 Jul 2005 09:48:27 +0000</pubDate>
		<guid isPermaLink="false">/?p=197#comment-705</guid>

					<description><![CDATA[Kyla, thank you for those insightful comments.  I gather you must be an &quot;in-house&quot; agent.  While I fully agree that perhaps control over quality is better for &quot;in-house&quot; agents, Ayala as a corporation has still agreed to formally associate themselves with the &quot;external brokers&quot; as evidenced by the logo &quot;Ayala Land Inc, Broker Circle&quot; on their correspondence.  Gone are the days when Ayala announces a project and hundreds beg for an opportunity to buy.  In today&#039;s competitive real estate marketplace where selling an apartment at say PHP90,000 a square meter when it costs just PHP 25,000-35,000 to build depending on location and finishing, even ALI has to turn to pushier and more offensive selling methods.  I have already communicated directly with ALI&#039;s President and CEO, several of the Board Members and the Head of Sales and they are doing everything they can to get me answers to my questions.  At the very least, I am certain agreements with brokers will be more carefully reviewed and monitoring of sales practices will be stepped up.  However, I should point out that up until now, ALI has NOT determined if the first person who contacted me regarding the Serendra reception is an &quot;in-house&quot; or an external broker.  I am not sure if external brokers would have been able to bring hundreds of potential clients to the site all at once; that sounded like more of an &quot;in-house&quot; event but I could be wrong. If it was an &quot;in-house&quot; guy then calling me at home on a private number well after office hours and on a weekend would likewise call into question that person&#039;s modus operandi and selling/phone ethics.  As for the external broker and her boss, I do have their names and they have been reported to Ayala Management.  As we post messages here, I am confident that ALI management is doing everything they can to get to the bottom of this issue.  Most importantly, how were my confidential numbers obtained and used... and I will not stop until that is fully answered and the culprits fully sanctioned.  As for your comment on good schools and ethics, I unfortunately do not agree that that is necessarily true.  Considering that The President of our Republic has just publicly admitted to serious ethical lapses and she, being a graduate of The Assumption College and holding a post graduate degree  from the Jesuit Georgetown University, and later having taught at the University of the Philippines,  should have known better, I do NOT think there is a strong correlation...Thank you very much for your comments.]]></description>
			<content:encoded><![CDATA[<p>Kyla, thank you for those insightful comments.  I gather you must be an &#8220;in-house&#8221; agent.  While I fully agree that perhaps control over quality is better for &#8220;in-house&#8221; agents, Ayala as a corporation has still agreed to formally associate themselves with the &#8220;external brokers&#8221; as evidenced by the logo &#8220;Ayala Land Inc, Broker Circle&#8221; on their correspondence.  Gone are the days when Ayala announces a project and hundreds beg for an opportunity to buy.  In today&#8217;s competitive real estate marketplace where selling an apartment at say PHP90,000 a square meter when it costs just PHP 25,000-35,000 to build depending on location and finishing, even ALI has to turn to pushier and more offensive selling methods.  I have already communicated directly with ALI&#8217;s President and CEO, several of the Board Members and the Head of Sales and they are doing everything they can to get me answers to my questions.  At the very least, I am certain agreements with brokers will be more carefully reviewed and monitoring of sales practices will be stepped up.  However, I should point out that up until now, ALI has NOT determined if the first person who contacted me regarding the Serendra reception is an &#8220;in-house&#8221; or an external broker.  I am not sure if external brokers would have been able to bring hundreds of potential clients to the site all at once; that sounded like more of an &#8220;in-house&#8221; event but I could be wrong. If it was an &#8220;in-house&#8221; guy then calling me at home on a private number well after office hours and on a weekend would likewise call into question that person&#8217;s modus operandi and selling/phone ethics.  As for the external broker and her boss, I do have their names and they have been reported to Ayala Management.  As we post messages here, I am confident that ALI management is doing everything they can to get to the bottom of this issue.  Most importantly, how were my confidential numbers obtained and used&#8230; and I will not stop until that is fully answered and the culprits fully sanctioned.  As for your comment on good schools and ethics, I unfortunately do not agree that that is necessarily true.  Considering that The President of our Republic has just publicly admitted to serious ethical lapses and she, being a graduate of The Assumption College and holding a post graduate degree  from the Jesuit Georgetown University, and later having taught at the University of the Philippines,  should have known better, I do NOT think there is a strong correlation&#8230;Thank you very much for your comments.</p>
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		<title>
		By: kyla		</title>
		<link>https://www.marketmanila.com/archives/intrusive-marketing-tactics-a-major-rant#comment-704</link>

		<dc:creator><![CDATA[kyla]]></dc:creator>
		<pubDate>Mon, 04 Jul 2005 09:28:11 +0000</pubDate>
		<guid isPermaLink="false">/?p=197#comment-704</guid>

					<description><![CDATA[I am also a victim of these kinds of marketing and sales strategies.  Mostly from citibank and standard chartered offering credit cards.  I have been very polite in declining their offers repeatedly.  One person even called me two days in a row as if I didnt decline the day before.
  
Most real estate companies are really hard sell and that includes the Ayala Land group.  

I haev sevaral friends who work with real estate companies.  Most of them sell Ayala Land high end developments.  Most of my friends work in house and they are graduates of UP, Ateneo, La Salle, UST, etc. Good schools in fact.  

From the story of Mr Marketman you can tell that the people who have been pestering him are what we call BROKERS.  These people are accredited to sell the projects of Ayala Land and other developers and are not monitored closely by Ayala Land.  Tehy have their own offices, their own style of selling, and apparently no ethichs at all.  

We cannot blame purely Ayala Land for the acts of these brokers. They are not monitored by the company.  Of course they could have undergone some sort of training but how can the company monitor their every move?  That&#039;s the reason why they became brokers.  They dont want to be monitored.  It all boils down to education and breeding.  And probably age, becasue most brokers are over 40 years old.  Matigas na ang ulo.  I have never heard any similar story from my friends.   Well becasue they work in house and can be easily reprimanded.

Mr. Marketman if you really want to get back at the person who pissed you so much, you can actually request Ayala Land to suspend her right to sell their projects.  Or even worse, have their accreditation revoked.]]></description>
			<content:encoded><![CDATA[<p>I am also a victim of these kinds of marketing and sales strategies.  Mostly from citibank and standard chartered offering credit cards.  I have been very polite in declining their offers repeatedly.  One person even called me two days in a row as if I didnt decline the day before.</p>
<p>Most real estate companies are really hard sell and that includes the Ayala Land group.  </p>
<p>I haev sevaral friends who work with real estate companies.  Most of them sell Ayala Land high end developments.  Most of my friends work in house and they are graduates of UP, Ateneo, La Salle, UST, etc. Good schools in fact.  </p>
<p>From the story of Mr Marketman you can tell that the people who have been pestering him are what we call BROKERS.  These people are accredited to sell the projects of Ayala Land and other developers and are not monitored closely by Ayala Land.  Tehy have their own offices, their own style of selling, and apparently no ethichs at all.  </p>
<p>We cannot blame purely Ayala Land for the acts of these brokers. They are not monitored by the company.  Of course they could have undergone some sort of training but how can the company monitor their every move?  That&#8217;s the reason why they became brokers.  They dont want to be monitored.  It all boils down to education and breeding.  And probably age, becasue most brokers are over 40 years old.  Matigas na ang ulo.  I have never heard any similar story from my friends.   Well becasue they work in house and can be easily reprimanded.</p>
<p>Mr. Marketman if you really want to get back at the person who pissed you so much, you can actually request Ayala Land to suspend her right to sell their projects.  Or even worse, have their accreditation revoked.</p>
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		<title>
		By: Dylan Gozum		</title>
		<link>https://www.marketmanila.com/archives/intrusive-marketing-tactics-a-major-rant#comment-697</link>

		<dc:creator><![CDATA[Dylan Gozum]]></dc:creator>
		<pubDate>Sun, 03 Jul 2005 08:42:05 +0000</pubDate>
		<guid isPermaLink="false">/?p=197#comment-697</guid>

					<description><![CDATA[The best way to get back at these people is give them a taste of their own medicine. Apparently, they haven&#039;t heard of that phrase before!]]></description>
			<content:encoded><![CDATA[<p>The best way to get back at these people is give them a taste of their own medicine. Apparently, they haven&#8217;t heard of that phrase before!</p>
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		<title>
		By: Marketman		</title>
		<link>https://www.marketmanila.com/archives/intrusive-marketing-tactics-a-major-rant#comment-691</link>

		<dc:creator><![CDATA[Marketman]]></dc:creator>
		<pubDate>Sat, 02 Jul 2005 05:17:00 +0000</pubDate>
		<guid isPermaLink="false">/?p=197#comment-691</guid>

					<description><![CDATA[Greetings All.  Some misguided soul has just left a totally descriptive four letter type phrase that was just erased.  Think this post has nailed someone squarely on the head???  They tried to mask their identity but the nice thing about the internet is you can trace the writer back to his/her unique internet address... hope you didn&#039;t use a company email address or you are linked to a company that may have been covered by this rant...  you&#039;d be in even worse doodoo.  Computers can be great, don&#039;t you think?]]></description>
			<content:encoded><![CDATA[<p>Greetings All.  Some misguided soul has just left a totally descriptive four letter type phrase that was just erased.  Think this post has nailed someone squarely on the head???  They tried to mask their identity but the nice thing about the internet is you can trace the writer back to his/her unique internet address&#8230; hope you didn&#8217;t use a company email address or you are linked to a company that may have been covered by this rant&#8230;  you&#8217;d be in even worse doodoo.  Computers can be great, don&#8217;t you think?</p>
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