I tried cupcakes by sonja today. While the cupcakes were good, the service was horrible. We were there at 2:30 p.m. Apparently, the shop does not open until 3:00 p.m. Neverthless, the girl at the cashier, Cathy, took our orders and our money, then gave us a number. There were two other people waiting for their order ahead of us.

The cupcakes that we ordered were already on display. However, NO ONE WAS DOING ANYTHING TO SERVICE OUR ORDERS OR THE ORDERS OF THE PERSONS BEFORE US. There was this other girl arranging cupcakes on the display shelves. She was obviously aware that there were customers waiting

When I asked about our orders, Cathy responded in an irate voice that they would still open at 3:00 p.m. and we should not expect to be served until that time. Of course, she told us that after taking our payment.

As I said, the cupcakes are good. But I do not think it is worth spending more USD 1.25 (or Php 75) if we get terrible service. I’d rather go elsewhere.