The previous shop before the company moved locations was open to the public, and as such, was a retail location I understand. They were featured in several articles specifically stating that, and so therefor I was going under that assumption.

The company website, before I wrote that post, did not indicate the move, so there was no way of knowing the opening date. It was replaced with the new address of the store, making it seem it was indeed open, when it was indeed not. And it clearly says products are for household use as well as institutional, so its fair to assume it is for retail customers as well. Nowhere does it limit it to “dealers”… Why bother to announce your location if it isn’t even open yet, for several months more at that? Or why not simply indicate you will be opening soon and give the date if you know it. And why not just say “open to the trade” which is the more correct phrase actually.

If they didn’t know the date of opening, then simply say so from the start. Rather than fabricating answers that were different from the three ladies spoken to. I don’t know about you, but I don’t like being told fibs by a professional working for a company that wants to be taken seriously. And if it WAS only open to dealers, then why not just say so when the other person waltzed into the showroom that was technically NOT YET GIVEN THE APPROPRIATE BUSINESS LICENSES TO OPERATE???

You may choose to leave when faced with such a situation and that’s your prerogative. But that isn’t how I chose to deal with it. I did receive an answer from the most senior person at Technolux in the country at the time (his boss was abroad) and even HE AGREED that the behavior of his staff was unacceptable and inexcusable. And I quote, he said “…I would like to assure you that our company does not tolerate these kind of employees. They were already subjected to disciplinary action.” I will publish that letter soon. And that is the result of customers raising legitimate complaints. You may not have gotten why I was annoyed at the time, but if you bothered to read all of the reader comments on the related posts, most if not 98% of readers felt the same way. So thank you for visiting this one post (and perhaps the previous one if you bothered to read that), but you obviously haven’t read this blog for any significant amount of time and know what it has covered in the past. So just leave now and don’t make a fuss about my reply. :)

one last thing..The company i think is Tecnolux at that time was open to DEALERS only that is why they were not allowing retail clients to come in. i think the manager could not explain clearly but in your side you should have just accepted that they were closed for retail clients. wag pipilitin kung ayaw. sorry to say but you were like a brat who had a tantrum because you were given a NO and persists on what you want.

like i said before i just leave rather than make a huge fuss about such trivial things.

Wouldn’t this mean bloggers such as yourself MM, may be criminally prosecuted for libel or defamation, should you unfavorably review any eatery, store, or any establishment, and even be critical of anything and anyone under the sun? Or perhaps the author of the review or comment didn’t even intend to be critical but that the object of it merely perceived it as such. All that the offended party and their ‘padrons’ in power have to allege is that they were “injured” by the criticism. Apparently not a very difficult thing to prove in an environment where a very influential and powerful government official can, standing within the halls of Senate, addressing that “august” body with a straight face and aggrieved demeanor, against all common sense and reason, deny the act of plagiarism as plagiarism.

indeed, anyone who is truly passionate about food is truly passionate about life–and how it should be lived.

stay on this as long or as briefly as you want. i fully respect and admire your crusade against the morons of this world and our culture that, sadly, continually condones if not encourages them. if only you were the majority, not the minority. :)

speaks volumes about their corporate culture and the kind of people running it.

face it- they don’t care. they’re happy with their customer base and they feel like this is just a nuisance. and they probably think you’re not serious about pursuing a libel case.

oh well…

Names and addresses and comments shall remain up as they were provided by the commenters and specifically intended for publication, and they were indeed published.

I noticed on a fairly widely watched local television talkshow with Kris Aquino and Senator Escudero the other day, the topic was the internet, its usage, etiquette, etc. I am glad the popular press is addressing the issues with respect to internet usage and issues of intellectual property, language, legality, libel, responsibility, etc. Hopefully, the younger generation (as well as the oldies) learn to use the tool with the same degree of care as they might use their own mouths.

You’re a good man, MM. And you know better. I hope this issue gets resolved peacefully.