Comments on: Warning!!! Carrying Filipino Credit Cards May Cost You Far More Than Cash…

By: john

john — Thu, 24 Sep 2009 05:29:45 +0000

Is there anyone who got imprisoned for not paying his/her credit card bills/loan? Friend ko kasi kakasohan daw nila pag hindi nagbayad. Urgent advice pls…

By: donasky

donasky — Thu, 17 Sep 2009 08:03:25 +0000

my advise to anyone who has had this experience with these credit card companies… do as i did. go to a lawyer and hear what they have to say regarding this. It will only cause you P250 worth of consult to have peace of mind. I also received this demad letter from a lawfirm. Had the lawyer checked it but he said its just another collecting agency that the credit card company is paying. They cannot sue you because they cannot prove that you did the transactions, it is on their part application of deceipt as well. It’s much better if you have a police report proving that your card was stolen. The lawyer says, “no one in the history of the Philippines has been ever sued for credit cards!”

By: Maan

Maan — Sat, 05 Sep 2009 03:44:11 +0000

Like some of the readers who posted their horror stories regarding fraudulent use of their CCs, I too am a victim of these fraud transactions. My wallet was stolen inside my office last March 2009. 3 of my credit cards were used and the total fraud amount reached 180K. I refused to pay all 3 CCs citing that all transactions were fraudulent since the purchases were not mine and was not authorized by me. Right now, HSBC has transferred my case with Domingo & Molaer who sent me a DEMAND LETTER stating that they will CRIMINALLY PROSECUTE and/or CIVILLY CHARGE me. Ang kapal talaga!!!

I would like to know if anyone out there has also been a victim of fraud and had the fraud transactions reversed by these credit card companies.

By: donasky

donasky — Tue, 25 Aug 2009 07:10:45 +0000

By the way, i sought for the advise of a lawyer as i have received a notice from a lawfirm demanding that I pay or they would sue me. The lawyers advise… do not pay. These are all threats they make throught the collecting firms but they never go beyond these threats. Later, they would try to make arrangements to half the price and lower. Lawyers advise, don’t budge.

By: gretha

gretha — Wed, 19 Aug 2009 06:48:45 +0000

the worst credit card company ever is HSBC. A piece of advice, make sure you call the credit card company before your credit card expires as their courier can be very careless. Speaking from my experiences, this company has arranged to deliver the renewal of my credit card and reached the wrong hands. They are fully aware that they are not supposed to handover the credit card when the account holder is not around unless there is proper authorization from the account holder, guess what? They still did..the Customer Service is the worst ever! They are very slow in processing concerns and disputes. So beware and be wise!

By: donasky

donasky — Mon, 13 Jul 2009 13:30:43 +0000

>My card was stolen in a theft that happened in our quarters. I found out my card was lost after my duty at the ICU around 5pm and immediately reported the loss to Citibank only to be shocked with the info that my credit card was already used beyond my current credit limit. The thief used the card at the SM Department Store, SM Clark amounting to total amount of 44,117.50.
>I checked with SM Clark that same day and the cashier’s manager said she would investigate. The next day I was texted by the manager informing me that the culprit was described by the cashier involved as a female about 50yrs old a dark skinned Indian looking female. And as expected, they did not ask for an ID.
>Naturally I sent a dispute letter to Citibank together with the police report of the theft. 3 months and there was no reply except for the daily calls from their operators and you know how impolite and arrogant the Citibank phone operators are. I always replied I refuse to pay until I receive a reply from the investigations department.
>Middle of June I received a call from Citibank, a female caller telling me she’s from the investigations department and that their done with the investigations and that the disputed amount has already been removed from my bill. True enough the disputed amount did not appear on my last bill. I was of course glad and immediately paid the due amount on my bill.
>Last week of June I received my latest billing statement and was shocked that the disputed amount again appeared on my bill. Called costumer service and inquired why this happened only to be informed that the amount was removed from the bill just temporarily pending investigation. And now that investigation was over they have decided I am liable because I reported the loss after the card has been used.
>That is a clear evidence how fraudulently this citibank people manipulate you. They have no concern whatsoever of what you would be going through to pay the amount demanded from you.
>Oh! by the way I talked to the cashiers manager of SM Clark and this is what she replied (accdg to her from the management), “it is not the cashiers’ obligation to demand an id or confirm the identity of the card user. In this case, the cashiers are at no fault, they ONLY LACK COMMON SENSE.”
>How unfortunate for this country to have so many who lack common sense such as the Citibank company and their management. How can you report a card to be lost when you are not aware that it has already been stolen until you’ve found out later and it has been used already?
>So for all readers, please read and learn. Don’t ever be tricked into getting a citibank card.

By: Minnie

Minnie — Thu, 23 Apr 2009 10:37:10 +0000

There are a lot of CC thefts reported on TV nowadays. I just hope those would improve the the laws governing credit cards that not only should they protect the bank but the client as well. My wallet was snatched from my bag which carried my credit card. I reported it late since I didn’t know the hotline. Of course they said that it would be charged to me. But last Monday, I thought I had hope when one officer-in-charge told me to file a dispute in order for the matter to be investigated and that the charges will be on temporary credit. The investigating unit of Citibank called me 3 days later that their investigation will determine if the charges were valid. Of course, they’re not valid since I wasn’t the one who charged them! Actually, they can’t even define what a valid charge is. So what happened, was that the filing for an investigation by the officer-in-charge was invalid daw and I would be charged 33K. I found out my wallet was stolen at 4:30pm and the card was used at 4:57pm. I thought Citibank would help me, however, they remain true-to-form.

By: denise

denise — Wed, 07 Jan 2009 03:33:58 +0000

My wallet got stolen while i was travelling and I didnt know tillthe following day. My cards were used to the max. I reported this to HSBC and Stanchart. HSBC said if it was really stolen and they prove that they werent my transactions, they wont bill me. Stanchart said i am liable. I dont plan to pay as the amount is too big combined. Make a wild guess…what do i do now? Any advise pls

By: rommel

rommel — Tue, 23 Dec 2008 06:00:26 +0000

how to complain a law firm or any cc collections agent whose calling you to pay your past due balances. the reason why is because they talk as if we owe the caller the money…they are now talking as if they are one of your friends. not addressing who they are calling about. is there any way to do this?thanks.

By: dannah*

dannah* — Thu, 20 Nov 2008 01:15:02 +0000

does any one got in prisoned due to not paying his/her credit cards dues? any body can answer this question would be a big help to others who can’t sleep will because of the accumulated balances to their credit cards…