22 Jul2007

ch1

We had lunch at the Chelsea Market Cafe at Serendra Mall, Fort Bonifacio the other day and was pleasantly surprised. It had a menu that read well and from which I could pick several dishes I that wanted to eat, the prices seemed reasonable for such a high rent district and the whole feel of the restaurant seemed positive and cheery for a mid-week lunch… I typically don’t eat at very new restaurants as ch2I understand they need several months to “settle in,” and work out the kinks, but a good friend suggested we meet at Chelsea and we (I & Mrs. MM) agreed. I should mention that other friends have been to Chelsea and complained of appalling service in its opening days. First the setting… I presume they were going after a hippish vibe of the recently gentrified and hottish scene in the Chelsea section of New York City. A large food mall of the same name, Chelsea Market, with lots of restaurants opened in a renovated old Nabisco factory/warehouse. What used to be warehouses and drug shoot up nooks is now home to the hottest restaurants, clubs and highrise apartments for yuppies in New York. We ate in Chelsea the last time we were in New York, let’s just say naming a restaurant after an area can be just that…naming a restaurant. The whole “market” aspect of this new restaurant in Serendra is lame at this point, they threw in say 6-8 stainless ch3steel shelves and are re-selling or stocking goods from other retailers such as Flavors N’ Spices 50 from meters away at Market!Market! (I love that shop, btw), Gourmet Cafe Coffee, etc. – Suffice it to say the market side of this set-up is mostly for “show” at the moment, and I don’t think they have any serious revenues from the food products for sale. The restaurant itself has high ceilings, is bright and airy and is a nice place to watch the pedestrian activity outdoors… but it is what I would describe as “chic on the cheap.”

ch4

On closer inspection, very good design intentions are executed in sometimes, shall we say, “economy implementation.” It is, after all, in a newly constructed mall and the neighborhood lacks the authentic feel of a resurrected blighted part of town. Tile floors, bare walls, and a total lack of soft material results in a cacophonous room where you either barely ch5hear the desired conversation or you have to talk very loudly to be heard. I hate that noisy aspect of most new restaurants, but it is a trend I am on the losing end of. The place is a tad warm, despite new airconditioners and a final little criticism… they have bizarre (not hip) odd shaped gray plates in weird unworkable shapes and frankly, wickedly ugly glasses. But the place is a function of economics, I am sure, and the owners are savvy businesspeople, so they spent what they felt they could recover… so enough about the place, what about the food?

Before we even ordered, the table was presented with a cutting board with some warm focaccia and a whole baked bulb of garlic. Nice touch. Freebies always make one feel good. And bread freebies play to our basest instincts of “good things.” The garlic, however was almost tasteless — which is what happens when you start with a large, ch6imported, nearly tasteless Taiwanese or Chinese garlic bulb. Bread was pretty good. Next, I had an arugula salad with green apple slices, blue cheese or gorgonzola and walnuts with a balsamic dressing. This was well done. Nice small arugula greens in abundance. A salad I would recommend for anyone who likes slightly bitter greens. A table nearby ordered the same thing and they all said it was too bitter for them and left theirs nearly untouched… why did they order it then? We had squash soup with some goat cheese I think and this was also very good. It had an odd film of fat (perhaps from melting cheese) and water on the surface which I suspect came from the cover of the large holding vat they used to keep the soup, but otherwise it was nicely flavored and definitely something we would order again. We also ordered a small pizza which arrived hot and with a super thin crisp crust. Fresh tomato slices, a tomato sauce and cheese and thin shavings of portabello mushroom were sitting nicely atop the crust… a garnish of more arugula leaves was nice but I was beginning to feel like the chef had cornered the Philippine market for baby arugula and needed to use them on everything. The taste of the pizza? Pretty good.

For my main course, I ordered the appetizer dish – Beef carpaccio. My main complaint on this one? Look at the outer 1/2 centimeter of the beef in the topmost photo above… it is oxidized, freezer burned, whatever. You should NEVER serve raw beef smashed to paper thinness that then looks like a bruised and battered individual. NEVER. The taste of the dish was fine (discoloration does not mean bad meat, just ugly meat), the creamy dressing on the sweet side, but the visual of the dual colored beef was a serious no-no for any self-respecting chef or restaurant, I would think. And again, quit with the arugula garnish, guys. If you can’t pull ch8this dish off with a proper beef red, pull it from the menu or use tuna instead. Our table also ordered a pastrami sandwich and while it looked good, it had about 12 square inches of pastrami in it, far too little of the delicious meat for the volume of bread provided… of course if you are used to pastrami sandwiches in New York, you actually get more meat than bread there… This tasted okay, it was just skimpy on the meat.

chelsea7

For dessert, I ordered the lemony pavlova concoction which looked okay but wasn’t memorable in taste… fairly well made meringue with too little lemon curd, which oddly had the texture of one of The Kids processed fruit by the meter, and ch9whipped cream. Not a repeat order for me. We also got the watermelon and kalamansi sherbet (which technically may have been a sorbet) that was clever and refreshing and a raspberry sherbet that lacked raspberries. Finally, a hazelnut gelato that tasted pretty good, but I would guess was not made on the premises. With several softdrinks, coffees and teas, this meal, good for four, came out to roughly PHP3,200 or PHP800 each. We would definitely return to this place to try other items on the menu. For me, a nice lunch spot with a lunch type menu and the value for money seemed just about right…

 

COMMENTS:

  1. macpower says:

    thanks again for this heads up review… i will definitely try this soon. was in serendra last friday, and cant get a table at chelsea, so we ended up in thai silk… which i think was good too…

    btw, the owner of chelsea is mrs. weineski who happens to be the owner of m cafe in greenbelt, and also managing director of discovery suites group (ortigas, tagaytay and shores in boracay)… will let her know about this review, and im sure she’ll be delighted… thanks mm!

    Jul 22, 2007 | 9:52 am

     
  2. anabanana says:

    their seafood bisque and seafood pasta are excellent. during one episode of them missing an order for our table, our meal was on the house, and they remembered me and the next several times i was back they sent over free desserts. great touch, i thought, as poor service is bound to happen once in a while.

    Jul 22, 2007 | 10:00 am

     
  3. leigh says:

    i was in Chelsea about a month ago and i was quite disappointed. i liked the pizza, but was really turned off because they served it atop a too-small wooden (chopping board-like) block and because it was hot, the pizza was spilling over, almost touching the tabletop. when i pointed it out to the waiter, he seemed lost as to what he should do. the desserts are also quite unremarkable.

    Jul 22, 2007 | 10:39 am

     
  4. allen says:

    I think your plating looks better, more colorful than theirs ;-)

    Jul 22, 2007 | 12:34 pm

     
  5. juls says:

    yipes… for such price, i dunno…

    Jul 22, 2007 | 4:10 pm

     
  6. Apicio says:

    Not too gung ho on bicoloured raw beef either. On the other hand, they probably haven’t discovered the magic of salt peter.

    Jul 22, 2007 | 8:30 pm

     
  7. kb says:

    Ate lunch there last Friday. Their BBQ ribs was out of stock and my dining partner ended up ordering angus rib eye. I had the hamburger which was okay. What bothered me was the place being hot, not enough air conditioning. Had small fans in front and back of our table which were turn offs.

    Jul 22, 2007 | 8:45 pm

     
  8. Katrina says:

    I’m glad I didn’t get a chance to try Chelsea until very recently. The reviews I heard from their first several months were mixed, to say the least. At least two of the stories involved the whole table’s bill being made free as a result of bad service or food. While that’s not a good sign, I also looked at it another way — most local restos do not waive the bill for far worse transgressions, so at least it showed that Chelsea understood customer service and PR more than most.

    When I finally went there, I was pleased. We were happy with nearly everything we ordered, although the desserts, as Leigh said, are just okay. But, overall, I would definitely want to return.

    Jul 23, 2007 | 2:19 am

     
  9. acidboy says:

    Early last night me, the wife and the small kid was in the area and we wanted to try it out. We were tersely shooed away by the male manager or whoever that guy was telling us in an unapologetic manner that they are full. Period. That’s it, and no “sorry” or “if you want we could put you in the list.” And as I was taking care of the small kid, he was doing the attitude to my wife- some “gentleman!” And the place was only half full at that time. We just at at Abe, but I noticed that the place wasn’t exactly full, and there were several tables available outside. I really do not know the reason for it, perhaps they don’t like having small children in their uppity-crust bistro? Perhaps we look too proletariat? Nevertheless, if that is the case and the service or attitude I get from them, I’d rather patronize an establishment that would welcome us with respect and a smile.

    Jul 23, 2007 | 8:48 am

     
  10. Marketman says:

    acidboy, that sounds horrible, I would be wickedly annoyed as well. I hope the owners read this post and the comments so that they can engage in service attitude adjustment, as it were. I encourage other marketmanila readers to post both positive, neutral or negative experiences with this restaurant… Could it be I had a decent lunch since the owners themselves happened to be having lunch there as well that day (they don’t know me and don’t know I am Marketman, but I know who they are)??

    Jul 23, 2007 | 9:37 am

     
  11. acidboy says:

    Thanks, MM. I really do not understand the reason we were turned away like that, and at that time I was too tired and too engrossed at being a good role model for my little kid to raise hell. When the male manager told us off, I just said “fine” and turned away. Besides, why force ourselves in a place that doesn’t like our patronage? Abe on the other hand, was full to the brim. The guy in front was apologetically saying perhaps we would like a table outside, and they got the next available for us, which was too big for 3 people. And hospitality and service was stretched thin because of the number of people dining, and yet you could see they really try to stick to their system and give fast decent service.

    Jul 23, 2007 | 12:43 pm

     
  12. Maddie says:

    I’m glad I also went to Chelsea last weekend. I was quite satisfied with the service but it does get a bit warm during lunch hour. The waiter was kind enough to tell us though so we didn’t sit near the windows. They should do something about that airconditioning though. We were pleasantly surprised with the food because we were coming in from the cold, having no expectations at all. And since my dining experience in the few restaurants I’ve tried in Serendra hasn’t been up to par, this was definitely better as far as food and value-for-money was concerned. I also like the feel of the place. It’s something I want to bring my family to on weekends or late lunches during weekdays. Some friends told me after that it seems to be like a tyring hard Dean and Deluca. That’s not even close to Dean and Deluca. You’re right MM. The mechandise is really more for aesthetic appeal. At this point, my dining experience is so dependent on whether my daughter loves the food and the place or not. Her favorite of all time is CIBO (pasta telefono). Geesh, we are at CIBO at least twice every week! Now she says she likes Chelsea too. She had the Carbonara. I loved the Arugula salad as well. Had the Angus burger which was just ok. But hey! We didn’t get the freebie bread! No fair! I’ll point that out next time!

    Jul 23, 2007 | 5:00 pm

     
  13. ajyoung says:

    acidboy I had the same experience with the manager.Quite rude I should say. I dont know if the owners are aware about it. Tsk! Tsk!

    Jul 24, 2007 | 7:15 am

     
  14. Alicia says:

    I tried Chelsea when it first opened. We had roast chicken and salad. It was edible but nothing great. We went back the end of June and tried many things on the menu and again were dissapointed. The pizza was ok, the soup was too salty, everything was just ok. It is my opinion that the menu looks promising but just doesen’t deliver. Yesterday I had lunch at Mamou also in Serendra, next to Silk and Zao. It was its first day open and we were quite pleased. The cuban inspired pork and chicken with black beans and red rice was very good. Another dish to try was the tuyo salad, again served with red rice. The batac longaniza pasta was very good as well. All the bread was fresh and good, especially the warm brioche. Delicious! You should all try it!

    Jul 24, 2007 | 2:48 pm

     
  15. chelsea on a rainy day says:

    During the height of the spells of rain last week, a friend and I popped on over to Chelsea after working up an appetite at Fully Booked. We were fortunate enough to get ourselves a table by the window and a cheery waiter that was at our beck and call. It was from here we watched everyone making their way through Serendra in the deluge while we enjoyed our carbonara and jalapeño cheese fondue (with olives, broccoli, cherry tomatoes, bread and nachos). To cap it off, my friend had the pavlova, and I had my favorite 4-layer Toblerone cake.
    >sigh

    Aug 12, 2007 | 10:17 pm

     
  16. Joy says:

    We were told that Serendra mall is located at Fort bonifacio; however, when we got there we cannot find it. MarketMan please help!

    Aug 14, 2007 | 5:54 pm

     
  17. Marketman says:

    Joy, yes it is in Fort Bonifacio, right near the Market!Market! Mall. Ask any police officer there and you will find the Serendra apartments and the restaurants in the middle…

    Aug 14, 2007 | 8:11 pm

     
  18. winchelle says:

    hi may I have the telephone number for chelsea?

    Aug 30, 2007 | 3:20 pm

     
  19. Marketman says:

    winchelle, sorry, I don’t have it.

    Aug 30, 2007 | 6:11 pm

     
  20. travelpalate says:

    Alicia sounds like you work for mamou….kind of obvious you would like to promote a place with such “detail” Thing is mamou is quite good. Homemade like “lola” family recipes which is very comforting and good I must say. As of chelsea.. you cant compare. Truffle oils, different fleur de sels, Chef Sau home baked fresh bread, its dean n deluca in the making..

    Sep 2, 2007 | 6:55 pm

     
  21. travelpalate says:

    Dean n Deluca is one of a kind. but its “dean n deluca” in the making is Chelsea Market n Cafe. Their packaging is so elegant. Fits the holidays!

    Sep 2, 2007 | 7:10 pm

     
  22. Marketman says:

    travelpalate, Alicia is a long-time reader and commenter on this blog, and the source of many a decent review and food source, an unbiased opinion among many… And, I happen to know Alicia, the person as well, though I DON’T know 9,999 other Marketmanila readers from Adam. So, if I were you, I wouldn’t so quickly make the conclusion or assertion that Alicia works for Mamou, which I know for a fact, she does not. Since YOU are the first time commenter on this blog, I would be more concerned with your “partiality” or lack of it with the two comments you typed in above. I did like the food at Chelsea Market, but if there is one thing I WOULD ALMOST CERTAINLY DISAGREE WITH, it is that it is “a Dean and Deluca in the making”… the items for sale at Chelsea the two times I ate there, are heavily provided by other already existing stores such as a spice shop that supplied the salts, a coffee bean provider, etc. The selection is APPALINGLY inadequate, and one gets the feeling that so far, the items are more “props” than a serious attempt to be a food shop/cafe. If you have ever been to a Dean and Deluca, Citarella, Zabar’s, Whole Foods, Fauchon or Hediard, then you would see that the goods on offer at Chelsea ARE NOT in that league or in the making of that league, period. For that matter, if you have been to Galileo Enoteca (an Alicia find on this blog), Terry’s or Santis, or even Gustavian, a small deli/cafe in CEBU, you would know that Chelsea ain’t even close, nor do I think they want to be… And a final point, as you seem to be enamored with truffle oil, it may be of interest to you that the vast majority of truffle oils on the market globally have NEVER EVER come close to a real truffle, and as such are a designer ingredient of the fakest kind. If you are curious, you may want to go to this New York Times article on “truffle” oil.

    Sep 2, 2007 | 8:47 pm

     
  23. Alicia says:

    Sorry to dissapoint, but no, I do not work for Mamou. Met the owner the first time when I ate there about seven weeks ago. You are right though, I do go into detail , Good food is something that I enjoy and I love to share my experience with other foodies. Some may agree with my observations, others may not, but the intent of my comments is never to promote or malign. I just wish to participate in an exchange of thoughts and ideas with people who share my passion for food.
    I didn’t have good experinces the two times I dined at Chelsea, but obviously others like yourself have enjoyed it. It wouldn’t be the first time people have disagreed.
    And with regards to Chelsea being a Dean and Deluca in the making, MM has said it all in his comment above and I must agree with him. I had a Dean and Deluca a few blocks away for about ten years and Chelsea is different in so many ways that it never entered my mind to draw a comparison between the two.

    Sep 3, 2007 | 4:59 pm

     
  24. Pebs says:

    My husband and I had dinner at Chelsea last night. It was our 2nd time there. Our 1st time was with my family. When we went up to the door the girl said the restaurant was full. I noticed there were tables outside so I asked if we could sit there. She said yes. (go figure). We enjoyed the salad with the apples and walnuts as well as the pizza with portobello mushroom. We remembered reading that there would be arugula in the salad but wondered why there was none. The Wagyu burger was not impressive. The ribs were good but nothing special. They did not give us bread.

    Last night, again we were told the resto was full. So we asked the waiter if there was a waitlist he could put us on. He said yes. Turns out we were only #2 on the list. We had barely gotten comfy on the seats outside to wait for our table when the waiter came to tell us our table was ready. Hmm…guess you need to be persistent to get in because the staff don’t seem to care if you walk away.

    This time they gave us bread – 4 slices of foccacia & a garlic bulb. The foccacia looked and tasted old and was not warm. We ordered the same pizza as before (but it was not warm either), the same salad (but this time it was all arugula), and the slow-cooked salmon (not bad-I liked the mashed potatoes). I think the pizza had been sitting in the kitchen for a while because when he brought the salad, the waiter asked if we wanted the main course out as well. We told him to wait until we were done with the salad.

    I don’t think I’ll go back there.

    Sep 6, 2007 | 11:20 am

     
  25. nosnob says:

    i’m here for a visit and it’s been awhile since i’ve been to the philippines. a friend of mine recommended that i read your blog to get good reviews about restaurants. i like what i’ve been reading so far but i’m appalled at how you handled travelpalate’s comment. sure she attacked alicia, but whoa, you’re an even worse bully than her saying as a first time reader, going so far as showing how well travelled you are with the comparison with dean and deluca and other new york places. and what’s with the truffle oil? okay mr. expert. if i were a reader and would like to comment, i’d be a little scared to write an opinion if it didn’t match yours. and yes, don’t worry, this is the last time i’m visiting your blog.

    (Note: This comment comes from a first-time commenter who did not leave a real functioning email address; I normally delete such comments but have left this in so I could respond to it below. I generally give limited credence to comments of this sort… MM)

    Sep 27, 2007 | 5:28 pm

     
  26. Marketman says:

    nosnob, you are certainly entitled to your opinion. Oddly, I would not recommend this site for restaurant reviews as I rarely eat out and rarely write about restaurants, in fact they are few and far between posts out of 1,300 on the this blog. And I see nothing wrong with setting the comparison straight with Dean and Deluca, since I have spent a fair amount of time at that particular chain of stores. And I have reviewed several other food stores in Manila, so there is a sound factual basis for the comments. Finally, as for writing comments which disagree with my views, all you had to do was READ the several comments to this post; there were SEVERAL who thought Chelsea Cafe sucked or were not happy with their experience… and they certainly were welcome to leave the comments. At any rate, certainly feel free to never return to this site. It’s not my loss… And you already returned to just read this comment. And again earllier to place another comment that was moderated. And the reason I moderate comments is because I only allow comments from readers who indicate a real functioning email address to prevent inappropriate comments. And since I notice you were too insecure about your own comment to leave a real functioning email address, I left yours in just so I COULD respond to it. You carry little credibility here as another first time visitor who couldn’t even leave a real email address. Good riddance.

    Sep 27, 2007 | 6:39 pm

     
  27. Len says:

    Me and a friend tried Chelsea just recently. We both ordered mashed potatoes as our starch, and guess what…”panis”. I could smell and taste that it was indeed bad. So, I called the waiter and told him about my (our) concern, so he took tha mashed potatoes to the kitchen. He went back and said, “Ma’am, ganyan daw po talaga yung mashed potatoes, sabi ni chef. Hindi raw po yun panis…” We didn’t argue anymore. We ended up cancelling our mashed potatoes. Gosh, even a six year old could tell if something’s bad or spoiled! Chef?!

    Oct 10, 2007 | 9:01 pm

     
  28. tricia says:

    the carbonara in Chelsea was great..it had fresh egg yolk in the middle..nice touch..but the service is awful!..we were seated outside because the place was fully booked so we had to wave to the waiters just so they can notice us..it took them forever to get our orders!..when asked if the soup is available already (it was at around 530pm), the waiter took forever to ask about it!..and then when we asked to hurry with our change, it took them longer than forever!!!..apparently they don’t know what HURRY means!..i’m NEVER going back to Chelsea!..such a horrible experience!

    Oct 19, 2007 | 1:32 am

     
  29. brigette says:

    first, there are so many restaurants pretending to be such a hit nowadays. even just a paid review in the papers makes them feel such a hit. i ate my parents take-home and was quite satisfied. but…

    my chelsea experience was alarming. i was with my boyfriend to celebrate his promotion. we went there and talked to the door for about five minutes, and finally a staff welcomed us and let us in. and yep, there is no vacant dining table. so we stepped out, asked the guy in charge outside that we could settle for the al fresco ones. eventually, they agreed cause a table was billing out. so we gladly took a dirty table. after 5 minutes again, we called their attention for the menu and the bus out. the waiter made this annoying hand gesture signal meaning “wait”. ok. after that, another waiter approached us with a bill! wow, left bill. and he was asking us if we were “sure”. when we were finally ready to order, this waiter number three took our orders, he was good. when he left, the girl receptionist approached us, and said the table was reserved! a socialite they just maybe couldn’t turn away. they even negotiated that we dine on the couches outside since that would be vacant soon. eating steak on a table lower than the couch? this is crazy. we left cancelling everything. they said the drinks are complimentary na lang to appease us. we insisted on paying, with no discount and no hysterical scenarios. but, we left telling thousands of our friends of our horrible experience. were no critic and relatively patient with new restaurant, but to be seated already and be dumped away for a freaking socialte was such a turn off. thank goodness we cancelled our orders or else we ended up with “take-homes” as well.

    Oct 24, 2007 | 6:17 am

     
  30. Mr. and Mrs. Reginald Ngo says:

    Dear Sir/Madam:

    We would like to make a reservation for dinner at 6:00pm for 6 persons. Please confirm this reservation. Kindly give us your telephone number. Thank you.

    Mr. and Mrs. Ngo

    Jan 6, 2008 | 5:59 pm

     
  31. Marketman says:

    Dear Mr. and Mrs. Ngo, you have written a food blog with an entry on Chelsea Market Cafe. I am in no way connected to the restaurant. Did the article in any way suggest that? Please contact the restaurant directly, unfortunately, I don’t have their number.

    Jan 6, 2008 | 6:07 pm

     
  32. Tet Andolong says:

    I am not connected to Chelsea Market & Cafe but I have their contact nos.
    (632) 909-7011 and 909-7012
    email address: chelseamarketandcafe.com

    Jan 26, 2008 | 8:33 pm

     
  33. Marketman says:

    Tet, thanks so much for providing that information! :)

    Jan 26, 2008 | 8:59 pm

     
  34. k says:

    I had dinner at chelsea last night with some friends from the states. i was so happy that i got a table as soon as we got there because the last time i tried to eat there, we were told that we would have to wait for an hour before we could be seated. anyway, we didn’t have a good experience at chelsea last night. there were at least 3 items from the menu that we ordered that were out of stock. i tried to order the fish and chips but the waiter told me that it was out of stock. it was weird, because there was a group of people who came in about 15 minutes after us, and they were able to order fish and chips! aside from not being able to order what i wanted, i also hated their service. it was soooooo slow. i couldn’t seem to find a waiter whenever i needed one, and whenever i asked for something, it wouldn’t arrive unless i ask for it again. i also have a comment about how they serve their table salt. they served it in a small container with a tiny teaspoon. i didn’t think that it worked because what was inside was iodized salt, not the chunky sea salt that is normally served in those containers. when i tried to salt my dish using the spoon, i ended up with a dish that was too salty in one area because i couldn’t really sprinkle it using the spoon!
    i don’t think i would go back to that restaurant again.

    Feb 4, 2008 | 11:38 am

     
  35. James says:

    Hi, just stumbled upon this blog. I’ve eaten at Chelsea only twice and the last time I was there was last Friday. We had ribs, fish and crab cakes. I dunno, but I actually kinda like the place and the fish was very tender. I also loved the strawberry iced tea. I’m no connoiseur but I also made my little review of this place at literarybulimia.blogspot.com last week. I’m liking this site by the way. And the comments- spicy.

    Mar 19, 2008 | 11:47 pm

     
  36. The Steak Lady says:

    Hi MM,i’ve been holding off eating at this restaurant since i read your review but last night i finally tried it with an out of town guest and i have to say i was very dissapointed. We were served cold food! i was so embarassed to bring my friend to a place with bad service, but i didnt even bother to have it reheated because it took about 5 mins to even call a server!

    Apr 1, 2008 | 10:33 am

     
  37. Em says:

    The service and general demeanor of the staff is disappointing. I realize how the restaurant is being marketed – chic, hip, and “uptown casual” – though it doesn’t have to translate to snooty and insincere customer service. From taking reservations over the phone to clearing the tables to getting the bill, the waitstaff are generally aloof, inattentive, and not so concerned with retaining customers.

    May 15, 2008 | 10:53 am

     
  38. 2008SAHM says:

    I love this website…am very new and very happy I found it! I had dinner recently at Chelsea and unfortunately YES THE SERVICE IS STILL BAD! Despite specific instructions about serving the soup, then salad, then oysters/fish&chips, we had to send the other items back because they came out too early, after which yet another waiter came back offering the dish again! TERRIBLE.

    I liked the way the fish and chips were served, certainly fancier than the usual newspaper wrapping which I experienced in London. Both the fish and the chips were good. Also liked the arugula salad, squash soup, oysters, watermelon shake and strawberry iced teas. TOO BAD they haven’t done anything about the service :( I am guessing the waiters are paid well, but underemployed, thus their attitude.

    If this is indeed owned by the owners of M Cafe, then am not surprised. I’ve experienced very snobbish waiters and managers there as well.

    Jul 9, 2008 | 1:26 am

     
  39. clueless says:

    This is the worst review i’ve ever made. Truly disappointed. Not in its taste. Not in its appearance. Not in its service. But in its cleanliness.

    For something worth 400+ per dish, people deserve to expect more. People deserve more. I’d never really thought i’ll post something like this. Cause usually… i’d rather keep my bad reviews to myself than proclaim it to the world and ruin their name. In Chelsea’s case, i can’t keep it – even if i want to. This news, is for the betterment of food lovers like me. Also, this may serve as an additional warning to the kitchen of Chelsea. (and to the rest of ‘fine’ restaus out there)

    We ordered Granny’s salad, 5 cheese pizza, spag kids meal, and seafood pesto. The salad arrived first. I don’t usually eat fresh green leafy vegetables. My mom even said “aba! Kumakain na ng gulay ang anak ko!”. My mom tasted a leaf and showed her distaste. She was complaining that she doesn’t like that kind of leaf. Still, i tried it. I ate some and added more from the bowl. (brace yourself) Until i saw… a green tiny thing on a fresh leaf… A MOVING TINY THING – a caterpillar or worm. YUCK! My eyes were trying to adjust while the creature unrolled itself. EEEEEEEEeeeeeeeew. Just thinking about it makes me wanna gag. Kadiri talaga. But my instinct was to gasp and cover my face. My ninang – who wears reading glasses but not at the moment – was positioned right beside me. And she confirmed it. My mom and aunt who were in front of us could read our faces. Soon enough, my mom got defensive and got really mad. Unlike other people, we weren’t scandalous about the incident. Still, my mom scolded the waiter and he retrieved the plate fast. Fortunate for them, i wasn’t able to take a picture. I usually take pictures of my food pa naman. Swerte nila it wasn’t my own food so i haven’t taken its picture. Then more waiters arrived and they were all apologizing. Soon after, the manager arrived and apologized. My mom told them that it wasn’t fair – not at all. They offered to replace the salad but we told them no. I don’t think i’ll be eating any fresh leaf soon. still gives me creeps whenever i think about it. (kadiri talaga!!! imagine the creature unrolling on your plate! hindi naman kami nag order ng ganon noh!). After we finished our meal, they offered 2 slices of cakes (which i originally like). but my mom told them to take it out. i wasn’t sure if they misunderstood because they placed the cakes on take out plastics. As we left my mom told another waiter “kumain pa naman din kami dyan kasi we read good reviews… and then this is what we get?! it’s really not fair”.

    Gosh. What an unforgettable experience. an unforgettable cuisine indeed. I was supposed to say “guys, pagkakain kayo dito… DO NOT order any salad” but i’ve realized that if they weren’t able to wash the leaves carefully – meticulously – paano pa yung mga ibang pagkain nila. such bad news. sorry to the management of Chelsea. I just really couldn’t stop myself from warning people. Let them be the judge whether eating there would be worth it. Seriously, aanhin mo naman ang masarap, maganda, and great food if it’s not clean.

    Jan 31, 2009 | 1:27 pm

     
  40. michelle says:

    Hi Marketmanila, just got re-directed to this site as I search for a nice resto in Serendra, and it was a pleasant surprise since I’ve been dropping by your site a few times before already – really cool and interesting blogsite. I will definitely add you to my blogroll now. Thanks for all the comments above as it helped me to think twice in trying out Chelsea with the family. Maybe will just dine at Abe for now :)

    Jul 4, 2009 | 6:47 pm

     
 

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